Refund policy

What are the exchange, return and refund policies for mistergummies.pk?

Because of number of fake orders are placed, we operate a returns policy only for faulty or damaged goods To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. 

To start a return, you can contact us at WhatsApp no or email us info@mistergummies.pk .Please note that returns will need to be sent to the following address: OPF Society Lahore,

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.
You can always contact us for any return question at info@mistergummies.pk

Damages and issues 

If any of the goods are faulty we on our side we will either refund the cost amount in full or send you a replacement . Please share pictures and issue on our email or WhatsApp as soon as you receive the order. 

 

Changing or cancelling an order

Cancelling your order. You have the right to cancel your order within 12 hours from the time you placed your order. Once the order is dispatched a delivery cost has been incurred and hence order cannot be cancelled.

If you would like to amend your order and the order has not been dispatched we will send all items out together. If your order has already been dispatched we cannot add anymore items and you will be required to place an additional order.